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  1. Cardkive
  2. FAQ

FAQ

  • Will I receive my book before Christmas?
  • How do I update my shipping address?
  • Is this service available in the U.K.?
  • What is my order status?
  • Is this service available in Canada?
  • Can I get a bigger box?
  • Why are there blank pages in my book preview?
  • I've lost my order form! Can I get a new one?
  • Is the holiday box only for holiday cards?
  • Can I purchase duplicate copies of my book?
  • How do I add the Wedding box to my wedding registry?
  • What is the difference between the wedding box and regular cards box?
  • How do I give Cardkive as a gift?
  • Does the box expire? Can I purchase it now and use it in the future?
  • How do I upload wedding photos to add to my book?
  • Can I include letters, notes, or postcards in the box?
  • Can I cancel my order?
  • How can I include a card that is too big to fit in the box?
  • Can I send 2 boxes to be combined into one book?
  • What if all my cards don't fit into the box?
  • Will I be able to pick my cover and move things around in the book?
  • How long will it take to get my book?
  • Do you include all sides of the card? What if there is writing on the back of the card?
  • I'm outside of the U.S. Do you offer your service internationally?
  • Can I get my cards returned to me after you make the book?
  • How many cards can I include in the box?
  • Is the book included in the price?
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